State Farm® Insurance Agent Mike Ferraro Jr.

"Mike Ferraro Jr. and his team are the best !"

"Not all insurance agents and their support staff are the same. It's hard to know what your needs are if you're just starting out.

Mike is an excellent agent! He's amazing at explaining things and completely approachable. I began working with him when I had to take over my sister's financial affairs due to her failing cognitive health. Mike and his support staff were able to guide me on what documentation they needed and how to proceed to assure continuation of my sister's homeowner's insurance. He was genuinely saddened to hear that his long-time policy holder was beginning her decline.

I need to give a big shout-out to his staff member, Sebrena. Behind every super person, you'll find the staff member that understands the complex ins-and-outs of navigating the bureaucratic entity for which they work. Sebrena is that person. I needed guidance/help on updating payment information and addressing some redundant information. She was absolutely a breath of fresh air in every way. She was able to address my issues immediately and was an absolute pleasure to work with. Her knowledge base and skill set is outstanding! Having had a career in similar shoes in a completely different bureaucracy, I was relieved to find someone that immediately knew what needed to be done and how to do it correctly - the first time!

If your insurance needs (or if you're having to handle the financial affairs of a loved one) has you in Orange County, please reach out to Mike and Sebrena. Cheers."

"We’ve known Mike Ferraro for years and have always been so happy with his service. He’s reliable, helpful, and always there when we need him. We really appreciate having someone we know and trust!"

"Serena always takes excellent care of all our needs. She’s very conscientious about following up with whatever is necessary."

"Mike is very responsive and knowledgeable! He answered all of my questions with ease and was helpful throughout the process. He did NOT try to upsell me or offer coverage I didn’t need. Transparency in this business is huge. Thanks Mike!"

"Very attentive to all my insurance questions and needs."

"Mike has always been ready and willing to quickly help with all of our insurance needs. We have referred relocating clients and he was always willing to get them covered.
And he helped mediate a claim with a contract to our satisfaction. Great service!"

"Great personal service from Mike. He walked through every detail on my auto policy and answered every question I had."

"Hey there, Ryan and Mike are great guys super helpful and attentive always texted or answered the phone when I called. Sorry we had to leave you guys!"

"I have been with this agency since it was started by Mike Ferraro Sr. They deliver great customer service! I actually look forward to calling them because they are so polite and willing to help. Definitely a great insurance agency!"

"Ryan was super awesome. Definitely recommend to my friends and family."

"Mike Ferraro over many years has provided exceptional professional insurance service. He is immediately responsive and stays on any issue until fully resolved to the satisfaction of the client. Mike also proactively anticipates issues and thinks ahead. Mike has always performed at a 5-Star A+ level and has my highest recommendation. Greg Anderson, Pasadena, CA"

"Thank you very much! 10/10, A+, 100%! Ms. Sebrena Martines always does an excellent job!"

"Mike is great!"

"My family has been working with Mike Ferraro Jr and his staff for more than 15 years. In addition to our residence we have multiple investment properties and several automobiles. Since this is California, we've had to search for non-State Farm sources for some coverage. If we could we would work exclusively with Mike ,Sebrena, and Ryan who have routinely expended extraordinary time and effort working to get the coverage we need. The most recent case was a commercial liability umbrella policy covering all our properties. We truly feel fortunate to be working with such competent and dedicated people."

"Always fast and helpful."

"Mike and his team are fantastic to work with. He's always responsive, proactive and makes sure any questions or issues are handled quickly. It's great knowing you have a team who stays on top of things and genuinely looks out for your best interests. Highly recommend!"

"I cannot recommend Mike Ferraro and his State Farm agency highly enough. Mike is incredibly professional, attentive, and completely on top of every detail. He treats his clients to a true concierge-like service experience. Every time I have a question or need to adjust a policy, his responsiveness is unmatched. What I appreciate most is that he is genuinely proactive about finding ways to save me money without sacrificing coverage. If you want an agent who actually looks out for you and delivers elite customer service, call Mike."

"Mike Ferraro and his StateFarm team are phenomenal - responsive, expert and get the job done, over and over. Look no further for better coverage and team."

"Has met our insurance needs so far."

"Great agent, will walk you through everything. Great prices too, can’t recommend enough."

"I family referral led me to Mike and State Farm. When my family needed coverage for life’s events I put my trust in them. Life happened and Mike stood with me and helped me walk through the process. I’ve since entrusted them with more insurance products to protect my family. They have a customer for life with me!"

"Mike and Sebrena are super responsive and efficient! Exactly the kind of customer service that you want from your insurance Agent!!!"

"Great service and communication. Explained everything in detail so I understood. Took the time to make sure I was taken care of."

"Mike and Ryan have always been very helpful explaining the coverage and options available when it comes to insurance. Also they have been very accessible to answer any questions that have come up which is what matters most to me. Thanks guys!"